Telephone: 07535 322929 · Email: Advanceddrivinginstructor@yahoo.com
Legal business name and registered address: [To be inserted before publication]
1. General conditions
All pupils must hold a valid driving licence appropriate for the training provided and meet the legal requirements for learning to drive.
Driving lessons will be delivered by appropriately qualified and insured instructors.
Pupils must follow reasonable safety instructions and treat instructors respectfully.
2. Payments and bookings
Lessons and packages must be paid for in accordance with the payment arrangements agreed at booking.
All prices and any additional charges will be explained before payment.
Online bookings may be processed through Total Drive.
3. Lesson cancellations
Pupils should provide at least 48 hours' notice to cancel or rearrange a lesson.
Cancellations with less than 48 hours' notice may result in a reasonable charge, up to the booked lesson price, where justified by the business's actual loss.
Where an instructor cancels, the pupil will be offered a replacement appointment or an appropriate refund.
4. Standard lesson packages
Six-hour, ten-hour and twenty-hour packages are normally valid for six months from purchase.
Extensions will be considered where the instructor cannot provide suitable appointments or exceptional circumstances prevent completion.
If a pupil stops training, unused lessons may be refunded after fair deductions for services already delivered and any lawful cancellation costs. A written breakdown will be provided.
5. Initial assessment
Pupils wishing to join the ADI Until Pass Programme must first complete a paid assessment lesson.
Available assessments:
- 1 hour: £45
- 1.5 hours: £65
- 2 hours: £85
If the pupil enrols in the ADI Until Pass Programme within 14 days, the assessment payment will be deducted from the programme price.
The assessment itself does not oblige the pupil to enrol.
6. ADI Until Pass Programme — £2,499
Programme description
This is a fixed-price training programme, not a purchase of a specified number of driving hours.
The programme provides driving tuition as reasonably required to prepare the pupil for their practical driving test during the agreed programme period.
The programme does not guarantee a driving test pass.
Eligibility
The programme is available to beginners, pupils with previous driving experience and pupils who have previously failed a driving test.
An initial assessment is required.
Payment
The full programme fee must be paid before training begins, after deducting any eligible assessment credit.
Duration
The initial programme period is 12 months from the agreed start date.
Where instructor availability, DVSA delays or exceptional circumstances prevent reasonable completion, an appropriate extension or other fair remedy will be considered.
Weekly attendance
Pupils are expected to make themselves available for at least four hours of driving tuition each week, normally through two lessons.
This expectation is subject to instructor availability, reasonable scheduling arrangements, illness and other justified circumstances.
Included services
- Driving tuition throughout the agreed programme period, without a fixed 50-hour maximum.
- Additional training where reasonably required, without further hourly tuition charges.
- Driving test preparation and progress assessments.
- Instructor's car for agreed practical driving tests.
- Instructor time on agreed test days.
- Continued training following an unsuccessful test, subject to programme conditions.
Excluded services
DVSA practical driving test fees and retest fees are paid separately by the pupil.
Passing the test
Once the pupil passes the practical driving test, the programme is completed.
As the programme is sold at a fixed price rather than by the hour, no automatic refund is due solely because the pupil passes after fewer hours than anticipated.
This provision does not exclude any statutory rights or remedies.
Withdrawal before passing
A pupil may request to withdraw before completing the programme.
A fair refund assessment will be carried out, considering the training already supplied, reasonable cancellation-related losses, costs saved by not delivering future training and applicable consumer rights.
The full fee will not automatically be forfeited.
A written explanation of any refund calculation will be provided.
Safety and test readiness
The instructor may decline to provide a training vehicle for a practical test where there are genuine, documented safety or legal concerns.
Such decisions will be communicated promptly, with reasonable notice wherever possible.
7. Intensive driving courses
The number of hours, price, timetable and services included in an intensive course will be confirmed in writing before purchase.
An intensive course does not guarantee a practical driving test pass.
Any cancellation or refund will be handled fairly and in accordance with applicable consumer law.
8. Vehicle damage and breakdowns
Pupils will not automatically be responsible for damage arising from ordinary learning mistakes.
Any legally recoverable claim relating to deliberate or reckless damage will be considered individually, taking account of responsibility and insurance arrangements.
If the instructor's vehicle breaks down or becomes unavailable, affected lessons will be rearranged or an appropriate refund provided.
9. Driving tests
The instructor's vehicle will only be provided for a driving test where the pupil has demonstrated an appropriate standard of safe driving.
The instructor will give reasonable notice of any decision to withhold the vehicle.
Where the DVSA cancels a test, the pupil and instructor will cooperate in rearranging any affected training. Charges will reflect services provided and any fair, agreed cancellation arrangements.
10. Health, safety and behaviour
Pupils must not attend lessons while unfit to drive because of alcohol, drugs or other impairment.
Lessons may be stopped where serious safety concerns or abusive behaviour arise.
Any cancellation charges or termination of training must be reasonable and proportionate.
11. Online consumer cancellation rights
Where a statutory cancellation right applies to an online or distance booking, the pupil will receive the required cancellation information.
If the pupil requests training to begin during the statutory cancellation period, the required express request and acknowledgements will be obtained.
Any payment due for services supplied before a lawful cancellation will be calculated under the applicable consumer regulations.
12. Privacy and recordings
Personal information will be handled in accordance with a separate Privacy Policy.
Any in-car recording will be subject to appropriate privacy information and a valid lawful basis.
Photographs or recordings will not be published for marketing without appropriate permission.
13. Complaints
Pupils can raise concerns by telephone or email.
Complaints will be reviewed fairly, and a written response will be provided within a reasonable period.
14. Changes to terms
Updated terms may apply to future bookings.
Existing contracts will not be unfairly changed without an appropriate legal basis or agreement.
15. Statutory rights
Nothing in these Terms & Conditions excludes or limits statutory consumer rights or liability that cannot lawfully be excluded.